Support

Available 24/7

We are staffed 24x7x365 with customer service representatives and solutions engineers located in multiple offices and time zones throughout North America. You can be assured that when you contact us, you will be working with a SchoolMessenger employee who is trained and certified to solve your issue. SchoolMessenger support is available and responsive.

For non-emergency issues, we recommend you contact us via web form (see below), providing as much detail as possible. We process our support requests promptly and look forward to serving you.

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  • Contact Us Via Web Form

    Click here

    to fill out our web form now.
  • Contact Us Via Live Chat

    Click here

    to start a chat session now.
    (available only for school & district employees)
  • Contact Us By Phone

    Dial 800-920-3897 to reach our team by phone.