Support

Support

We are staffed 24x7x365 with Customer Service Representatives and Solutions Engineers located in multiple offices and time zones throughout the United States. You can be assured that when you contact us, you will be working with a SchoolMessenger employee who is trained and certified to solve your issue, not an answering service rep or an overseas agent. SchoolMessenger Support is available and responsive.

Submit a Request Online

For non-emergency issues, we recommend you submit your case online using the form below, providing as much detail as possible. We process our support requests promptly and look forward to serving you.

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We respect your privacy. We never sell or trade your information with outside parties. See complete Privacy Policy.

Contact us by Phone

Dial 800-920-3897 to reach our team by phone.

Live Web Session

Contact a technician via a live web session.