COVID-19 Resources

Helping You Stay Connected To Your Community

During this time of uncertainty, the Intrado SchoolMessenger team is here to help. From giving schools and districts the ability to rapidly communicate with constituents to offering solutions to newly evolving challenges, we are your partner through it all.

Review and take advantage of all of the resources we have to offer below.


Solutions For Current Challenges

Intrado SchoolMessenger solutions have been helping schools respond to the pandemic in a wide variety of ways.

Our school notification platform has been successfully delivering staggering message volumes, including sustained rates of 1,000 messages/second at peak times. We’ve also been providing support for remote learning, health attestations, school safety challenges, and much more.

Visit schoolmessenger.com/return to see how our tools can help you get ready for the new school year.


Free Product Training

If you’re an Intrado SchoolMessenger customer and you haven’t used our systems in a while, our training team can help you get up to speed.

View our available trainings.


Help With Intrado SchoolMessenger Products

Resource Central, our customer support site, offers video tutorials, product guides, and other resources for Intrado SchoolMessenger solutions customers.

Visit Resource Central today.


Reopening Resource Links

Like you, we’ve been keeping up with the latest developments and news about how the pandemic is affecting schools. Here are links to some of our favorite resources. The suggested best practices, guidelines, and ideas here may assist you as you prepare for the new school year.

Guidance From Government Organizations:

From The U.S. Centers For Disease Control (CDC):
”Preparing K-12 School Administrators for a Safe Return to School in Fall 2020”

From The Government Of Canada:
“Risk Mitigation Tool For Child And Youth Settings Operating During The COVID-19 Pandemic”

Guidance From Public Health Organizations:

From The American Academy Of Pediatrics:
“COVID-19 Planning Considerations: Guidance for School Re-entry”

From The Hospital For Sick Children (Toronto):
“Guidance For School Reopening”

Guidance From Educational Organizations:

From Chiefs For Change:
“Schools And COVID-19: How Districts and State Education Systems are Responding to COVID-19”

From The American Association of School Administrators:
“Guiding Principles & Action Steps For Reopening Schools”

From The Canadian Association Of School System Administrators:
Coronavirus (COVID-19) Resources

Updates From News Organizations:

From Education Week:
Special Report: How We Go Back To School

From The Chronicle Of Higher Education:
Live Coronavirus Updates

From The Hill:
State-by-State Plans for Reopening Schools

From The Wall Street Journal:
“How Schools Can Reopen Safely: Recommendations From Health Experts”