PowerSchool to Acquire SchoolMessenger. Learn More >


Available 24/7

We are staffed 24x7x365 with customer service representatives and solutions engineers located in multiple offices and time zones throughout North America. You can be assured that when you contact us, you will be working with a SchoolMessenger employee who is trained and certified to solve your issue. SchoolMessenger support is available and responsive.

  • Open A Support Case Now

    Have a non-emergency issue? Visit our support portal today and tell us about it. Our portal will route your inquiry to the right support team members and keep you updated on case status with automatic email updates!

    Click here to visit the support portal now.

  • Contact Support Via Live Chat

    Start a chat now - our support team will be happy to answer your questions!

    To start a chat session, click Chat with Us on the bottom-right of the page.

    (NOTE: Available only for school & district employees. You may need to disable adblock software in your web browser to view the chat window.)

  • Contact Support By Phone

    Dial 800-920-3897 to reach our team by phone.

  • Live Web Session

    Click here

    to contact a technician via a live web session.